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Reports have recently emerged detailing the events of the Fat Face data breach, following the company’s decision to send out an email to affected customers. Victims were reportedly told to keep the information about the incident private.
The data breach itself is understood to have occurred in January, but it was not until the end of March that customers learned of the exposure of their information. Investigations by Fat Face has established that some systems were reportedly subjected to unauthorised access, affecting both customer and employee data. It has also been alleged that Fat Face paid a ransom to a cybercrime gang, though neither the company nor the ICO, the data protection regulator, appear to have confirmed this claim.
Those who have had their private information exposed in the Fat Face data breach may be able to recover compensation for the harm caused. Everyone has a right to adequate data protection. If companies fail in this duty, they can be liable to issue pay-outs to those affected.
SITA, an IT systems provider for much of the aviation industry, recently encountered a cyberattack described as “highly sophisticated”, which provoked a leak of passenger data from its servers at the end of February. The SITA data breach was monumental in scale, affecting hundreds of thousands of customers across several notable airlines.
Affected airlines included those under the Star Alliance group, such as Lufthansa and Singapore Airlines. It also included British Airways, which is currently the subject of our group action following two seismic data breaches in 2018.
The travel industry has long been targeted by cybercriminals. Examples include the Marriott data breach and the easyJet data breach, so it is unsurprising that hackers have sought to steal further information by attacking a company that serves so much of the global aviation industry. The breach is not believed to have exposed any highly sensitive data, but it must act as a wake-up call to airlines and other travel companies. The sector must now look to protect data from an incoming wave of sophisticated cyberattacks.
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