Missoma data breach advice

If you have been affected by the recently discovered Missoma data breach, you may be entitled to bring a claim for compensation on a No Win, No Fee basis with us.

It’s understood that some customers who had placed orders with the jewellery brand as far back as September may have been affected by a cyberattack. Malicious software had reportedly been inserted into the payment processing section of the website, and this had led to data being exposed.

This isn’t the first time this kind of breach has taken place either, which may be seen as a damning indictment.

About the Missoma data breach

We don’t yet know how many people have been affected by the Missoma data breach, although the company is suggesting that it’s only a small number.

It appears that payment card data as well as perhaps personal contact information that will have gone through the compromised payment process system has been exposed. When it comes to long card numbers, expiration dates and CVV numbers – especially when combined with names and addresses – victims can be at an immediate risk of fraud and theft. It may be the case that incidents have already taken place that may be linked to the cyberattack as well.

Customers are reportedly being contacted about the breach following an investigation, and action taken to secure their systems. The ICO (Information Commissioner’s Office) will no doubt need to be made aware of the situation, and it could be that a significant fine is issued when you consider similar events like the British Airways data breach.

A worrying incident

One of the most worrying aspects about the Missoma data breach is the fact that we have seen a number of very similar breaches like this take place before. In fact, there have been recent events just like this one.

The BA Group Action that we’re on the Steering Committee for stemmed from a parallel incident, as did the Ticketmaster cyberattack amongst others. We would have expected that other companies would have learned from those incidents and made sure that they couldn’t be hacked in the same way, or in a similar way. And with the GDPR that came into force in 2018, there’s simply no excuse. The duty and the law is clear, and it’s worrying that this has happened.

We will, of course, need to await further information before passing full judgment; but it doesn’t look good for Missoma so far.

Help and advice

If you have been informed that your information may have been exposed in the Missoma data breach, you can contact our team for help and advice today.

All of our initial advice is available on a free and no-obligation basis, and we can offer No Win, No Fee representation for cases that meet our eligibility criteria.