AX data breach claims

Customers of AX, which provides temporary hire vehicles to those affected by road accidents, have recently been contacted in respect of a data breach. It is understood that the company’s files were accessed by an unauthorised party as early as January, meaning that some of their customers’ records may have been compromised. We have already begun taking on claims for those affected by the AX data breach, and anyone who has been impacted can reach out to us for advice.

Many of AX’s customers may have been involved in distressing road traffic accidents, so it could be highly stressful for them to now receive the news that the information relating to this difficult event has been exposed. This is where we can try to help.

If you have suffered in the wake of the AX data breach, we can support you through this difficult time by enabling you to make a compensation claim on a No Win, No Fee basis, where eligible. Every third-party organisation has a responsibility to protect your private information. When they fail to abide by this duty, they may be in breach of the law. A data breach claim can, therefore, allow victims to be compensated for this injustice.

The AX data breach – how have victims been affected?

AX recently began contacting customers in May regarding a data security incident, which is said to have occurred in January this year. It is understood that private files containing customer information have been accessed by an unauthorised third party.

In the aftermath of the AX data breach, it looks like the company has not been immediately forthcoming about who appears to have accessed the information, nor about the exact nature of the exposed data. However, based on the current information available, we understand that the following information might be affected:

• Names and postal addresses;
• Telephone numbers and email addresses;
• Reference numbers;
• Insurance information;
• Vehicle details, including registration numbers;
• Accident and repair information.

In their notification email to affected customers, AX stated that they would never contact customers asking them if they would like to initiate a claim for personal injury. This apparent warning suggests that AX believes victims may be targeted by scam emails or calls following the incident, so it is important for those affected to be vigilant to potential security threats.

Making a data breach claim

Following the AX data breach, those affected may be eligible for compensation claims. If it is found that AX’s negligence caused the exposure of personal data, this could constitute a breach of data protection law.

As part of a data breach claim, claimants can be eligible to recover compensation for any distress caused, as well as for any financial losses resulting from the incident. This means that any AX data breach victims who do fall victim to scams or fraud could be compensated for these losses.

Claim with expert Data Breach Lawyers

If you have been affected by the AX data breach, do not hesitate to come to The Data Breach Lawyers for free, no-obligation advice. We have already begun taking on cases, so we want to make sure that all those affected have the opportunity to make a claim.

Having represented clients for privacy matters for several years, we are involved in some of the biggest ongoing data breach group actions in England and Wales, including those against British Airways and Virgin Media. We have the expertise to hold negligent companies to account, and you can take advantage of our specialist advice by contacting our team today.